ABLE Service is a small Brisbane based company specializing in service of biomedical equipment. Our intital contact with Carlos Rodriguez (then of Computer Accounting Doctors) was prompted by finding ourselves with books in a mess, having been rather badly let down by our previous accountants.
At this time, we were stressed, worried and unsure how to go about sorting out both some tax & PC accounting software issues. Carlos came to assess our situation and was able, in a short visist to convince us that ours was really "no problem" True to his word, we shortly found ourselves with files and errors sorted, returns done and some plans for getting things 'back on track'.
Expansion for us had always been a very slow process, as we were averse to risk. It took quite some patience on Carlos part to show us that some of the things needed to grow our business, and improve profitability were not only 'doable' but downright essential.
The following years were good for us, due in no small parts to the assistance with both the day-to-day and future directions provided by Carlos. More than just our 'accountant' Carlos became a welcome sight to us, as it meant that things were being kept 'on-track'.
When tragedy struck, with the passing of my partner, who handled most of our admin, Carlos was there to help. At the drop of a hat, he made sure that he was there, sorted things out with the staff and myself to ensure that suppliers and staff were paid, and the essentials would be taken care of until i returned. When bookwork needed doing that I simply didn't have time to focus on, a quick bit of advice from Carlos and problem solved. - A part time bookkeeper to assist with the tasks that the other office staff just don't have the skills for and I don't have time or inclination for.
I have had a steep learning curve returning to the administration of the company, and I can fairly say that this was made not just possible, but actually enjoyable, with the assistance of the Aspire Now team. As I know I have said, they (and in particular Carlos) are much more than our accountants. Super fund, property investment, new company structure, personal finances. All these and more have benefited from the guiding hand of Carlos.
In business, it is more common to receive brickbats than bouquets'....
We all tend to keep those few nice letters of thanks we get from clients and I hope that the team at Aspire now can proudly add this to their collection.
Words just don't say it well enough, but to keep it brief; To all at Aspire, I owe you a debt of thanks.